1. Introduction
These Terms of Service govern your access to and use of RestoreOldPhoto.ai at https://restoreoldphoto.ai ("we," "us," or "our"). By using the service, you agree to these Terms. If you do not agree, do not use the service.
Our Privacy Policy explains how we handle personal information, including uploaded photos, generated results, Cookies, and analytics.
2. Service Description
RestoreOldPhoto.ai provides AI-powered old-photo restoration and photo animation. You submit photos and, where available, instructions; our service processes them to produce images or videos.
You are responsible for keeping your account credentials secure and for activity carried out through your account. Contact us promptly if you believe your account has been accessed without authorization.
AI may infer missing details, colors, expressions, or movement. Results can vary with the input and the selected feature. Keep your original files and download any results you wish to retain within the period described in our Privacy Policy.
AI models and service providers
We access AI services such as GPT Image, Gemini (via the Omni channel), and xAI Grok through third-party service providers. The service used may vary with availability. These names follow provider descriptions and do not imply direct official integration, endorsement, or partnership.
Google Sign-In and Prohibited Uses
Google Sign-In is provided only for account authentication and account management. We do not use Google APIs to access unrelated Google services or content. Your use of Google Sign-In remains subject to Google's applicable policies and your responsibility to provide accurate account information.
You may not use the service to create, edit, process, or distribute non-consensual intimate imagery, including AI-generated or AI-modified sexual or intimate content depicting a person without that person's consent. You may not upload another person's photo without the required permission, impersonate a person, or misrepresent AI-generated or AI-modified media as authentic evidence. We may reject content, restrict access, suspend an account, or remove content when needed to address violations, subject to applicable law.
3. Your Content and Likeness Consent
You retain any rights you hold in the photos, instructions, and other content you submit. You may upload photos of yourself or photos for which you have obtained explicit permission from the identifiable people shown. Do not upload another person's photo without their consent. You must also have the right to upload and process the relevant material and obtain any permissions required for minors and third-party material. Where applicable, permission from a parent, guardian, or other authorized representative is required. Permission to use material or a person's likeness does not remove your obligations under the Acceptable Use Policy in Section 4 or applicable law.
You grant us permission to process, store, generate, and deliver your content and results only as needed to fulfill your requests and operate the requested service. This permission does not authorize public promotion, advertising, or model training using your photos or results.
You are responsible for the legality, accuracy, and rights associated with the information and content you provide, including copyright, likeness, privacy, trademarks, and other third-party rights. We provide technical processing based on that information; we do not verify that you own all relevant rights or that a generated result is historically accurate.
Authorized personnel may access relevant content when necessary to handle a support request, investigate a technical problem, or address security or misuse, as explained in our Privacy Policy.
4. Acceptable Use Policy (AUP)
Scope
This Policy applies to the photos, text instructions, and other material you submit, and the images and videos generated, modified, stored, or delivered through the service. Your use and distribution of that content must also comply with this Policy and applicable law.
Prohibited content
You must not use the service to generate, process, or distribute the following six categories of content:
- Pornographic or not-safe-for-work (NSFW) content, including sexually explicit material, sexualized nudity, and related sexual exploitation.
- Violence or gore, including mutilation, torture, or abuse.
- Hate speech, including hate, discrimination, or degrading content targeting groups on the basis of race, sex, gender, religion, nationality, regional origin, or similar characteristics.
- Child-unsafe content, including child sexual abuse material, child sexual exploitation, or any sexual content involving minors.
- Deepfake content or content impersonating another person.
- Content infringing copyright, trademarks, or other intellectual-property rights.
This Policy also prohibits illegal content, non-consensual intimate imagery, and content promoting or assisting terrorism, extremism, mass violence, the manufacture of weapons of mass destruction, or incitement to genocide.
Other prohibited conduct
You must not violate another person's privacy, likeness, or other legal rights; impersonate others, commit fraud, or misrepresent AI-generated media as authentic evidence; or harass, threaten, exploit, or otherwise unlawfully harm another person.
You must not use jailbreak prompts or other means to circumvent security or usage controls, obtain unauthorized access, disrupt the service, or use the service to generate spam or fraudulent content at scale.
Content review and enforcement
When a user reports suspected misuse or we identify a concern, authorized personnel may review relevant requests, uploaded material, generated results, and necessary records to the extent needed to address the issue. Our Privacy Policy explains content access and the handling of personal information.
We may reject requests, restrict access, or suspend or terminate accounts involved in prohibited use, subject to applicable law. For content confirmed to violate this Policy, we may remove it or restrict access as permitted or required by law. When unlawful conduct is suspected, we may preserve necessary records and comply with valid requests from competent authorities in accordance with applicable law.
Enforcement does not remove any remedy we must provide by law or change the task-credit return and payment-refund rules in Sections 8 and 9. If you disagree with an action, contact us as described in Section 6.
5. AI Content Labeling
You are responsible for complying with any disclosure or labeling requirements that apply when you publish or use AI-generated or AI-modified content. Do not present inferred details or generated movement as an unaltered historical record or authentic recording.
6. Reporting and Takedown
If you believe content processed through the service infringes your rights or involves prohibited use, contact [email protected]. Provide a task reference, relevant page, or other information sufficient to locate the content; explain the concern and your connection to the content; and include information needed to assess the report. Do not send passwords, verification codes, complete payment-card details, or sensitive material unrelated to the report.
We will review reports and may request additional information needed to assess them. We will prioritize serious concerns, such as child safety or threats to personal safety, according to risk and applicable legal requirements. For valid reports, we will remove content, restrict access, or take other appropriate action within any legally required time limits, and inform the reporter of the outcome where appropriate and lawful.
We will protect reporters' information to the extent permitted by law and needed to handle the report. Reports must be made in good faith; do not use the reporting channel to harass others or submit allegations you know to be false.
If you disagree with an action, reply to the original email or use the same address to provide the task reference, relevant notice, and reasons for your objection. We will review the information you provide. Records that must be retained by law may be preserved to the extent required.
7. Intellectual Property Rights
The website, software, branding, and service materials belong to us or our licensors. These Terms do not grant you ownership of them.
You may use generated results for personal or commercial purposes, subject to these Terms and applicable law. You remain responsible for the rights in the original content, identifiable people, trademarks, and any other third-party material. We do not guarantee that an AI-generated result qualifies for exclusive copyright protection or is free of third-party claims.
8. Credits and Payments
The service uses credits. The applicable credit cost is displayed before you submit a task, and the price of a credit pack is displayed before purchase. We currently offer credit packs rather than subscriptions or automatic renewals.
Credits reserved for a task are consumed when that task succeeds. If a task fails, the credits reserved for that task are returned. If photo restoration succeeds but a subsequent animation task fails, only the credits for the failed animation task are returned; the successful restoration remains chargeable.
Returning task credits is separate from refunding a payment. Credit purchases are generally non-refundable, except as stated in the next section or required by applicable law.
Payments are handled through the payment provider identified at checkout. We do not directly collect your full payment-card details. The amount and currency presented at checkout apply to your purchase.
9. Refunds and Support
Except as provided in this section or required by applicable law, credit purchases are generally final and non-refundable.
If a technical fault on our platform prevents you from using your purchased credits, we will refund the amount attributable to the unused purchased credits. A failed generation ordinarily results in the return of that task's credits under Section 8; it does not, by itself, require a cash refund.
If you made an accidental purchase, contact us within 24 hours of purchase. We will consider the request only if none of the credits from that purchase have been used. Meeting these conditions makes the request eligible for review and does not mean that a refund is automatically approved.
To request a refund or report a payment issue, email [email protected] with the transaction ID and a brief explanation. We will review the request within 7 business days. If approved, you will receive the refund for the relevant unused purchased credits within 7 business days after approval.
Report duplicate or incorrect charges so that we can investigate the payment record. Nothing in this section limits any refund or other remedy required by applicable law.
10. Service Availability
We aim to keep the service available, but maintenance, provider outages, and other technical conditions may interrupt it. Features, processing times, and availability may change.
We may suspend or limit access to protect the service, investigate misuse, or comply with law. Such action does not remove any remedy that applicable law requires us to provide.
11. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, the service is provided on an "as is" and "as available" basis, without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that AI output will be accurate, complete, or suitable for every intended use.
To the extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses, including lost profits, lost opportunities, or loss of data arising from use of the service. Our total liability for claims relating to the service is limited to the amount you actually paid us during the 12 months preceding the event giving rise to the claim.
These limitations do not exclude obligations or liability that cannot lawfully be limited or excluded, including applicable consumer and data-protection obligations. Your responsibility for submitted content does not exempt us from our own legal obligations.
12. Age Requirement
You must be at least 16 years old to use the service. If you are a minor under the law applicable to you, you must have your parent or guardian's consent to use the service and make purchases.
This requirement concerns the person using the account. It does not prohibit lawful processing of family photos containing children when the required permissions have been obtained.
13. Changes to Terms
We may update these Terms by publishing a revised version on this page and identifying its effective date. For material changes, we will provide any notice required by applicable law, which may include an on-site notice or direct communication.
Changes will not retrospectively remove rights attached to purchases already made. Continued use after an update takes effect is subject to the revised Terms, to the extent permitted by applicable law.
14. Contact
For questions about these Terms, payments, support, or content reports, contact:
RestoreOldPhoto.ai
Email: [email protected]
Website: https://restoreoldphoto.ai