Privacy Policy

1. Introduction

This Privacy Policy explains how RestoreOldPhoto.ai ("we," "us," or "our") handles personal information when you use the service at https://restoreoldphoto.ai.

Our service provides old-photo restoration and photo animation. This Policy covers information used to provide those features, maintain accounts, protect the service, and understand website use. Our Terms of Service explain your responsibilities and our credit, payment, and refund rules.

2. Information We Collect

We collect information you provide and information generated through your use of the service, including:

• Account information: your email address, authentication information, and the profile information supplied by your chosen sign-in method.
• Photos and instructions: uploaded images and any processing instructions you submit, which may contain personal information about you or other people.
• Generated results and activity: restored or generated images, animated videos, task status, and credit activity needed to provide and deliver your requests.
• Transaction information: purchase references, payment status, and related records supplied by the payment provider when you make a purchase. We do not directly collect your full payment-card details.
• Support communications: information you provide when contacting us, including details needed to investigate your request.
• Technical and usage information: device and browser information, online identifiers, access and security logs, and information about website interactions, including analytics as described in Section 5.

Google Sign-In and Google User Data

If you choose to sign in with Google, we receive the basic account information that Google provides for authentication, which may include your name, email address, profile picture, and Google account identifier. We use this information only to create or identify your RestoreOldPhoto.ai account, maintain your sign-in session, provide account services, and protect the security of the service.

RestoreOldPhoto.ai does not request or access your Gmail, Google Drive, Google Calendar, Google Contacts, or other Google services or content unrelated to signing in. We do not use Google user data for advertising, sell it, or use it to train our own models. Authentication and session management are provided through Supabase Auth, which processes the information needed to authenticate and maintain your account.

You can revoke RestoreOldPhoto.ai's access from your Google Account's third-party app settings. You may also contact [email protected] to request deletion of your account and associated personal data, subject to information we must retain by law or for security and dispute resolution.

3. Your Photos

Uploaded photos are used to provide the image restoration and photo-animation features you request. Photos and necessary instructions may be transmitted to the relevant AI providers, including service intermediaries where used, to process that request.

The AI services and purposes are listed under AI models and service providers. Only the content needed for the requested processing is sent to the relevant provider.

RestoreOldPhoto.ai does not use your photos or generated results for its own model training, sell your photos, or use them for advertising. Using the service does not authorize us to publish your private photos or results as public examples or templates. We do not use your photos to create our own biometric-identification or face-recognition database.

Access is limited to what is needed to provide the service. Authorized personnel may view relevant uploaded photos or generated results when necessary to respond to a support request, investigate a technical problem, or address security or misuse.

Original images and generated results are retained for 14 days and automatically cleared after that period. If you need earlier deletion, you may submit a request using the contact details provided in this Policy, and we will promptly assist you.

The permissions you must obtain before uploading photos of other people, including minors, are described in our Terms of Service.

4. How We Use Information

We use information to:

• Create and authenticate accounts and maintain account security.
• Process your requests, generate results, and make them available for viewing and download.
• Maintain credit and transaction records and handle payment or support requests.
• Send necessary service communications, such as account verification and password-reset messages.
• Detect misuse, investigate incidents, and protect the service and its users.
• Understand website use and improve the service through analytics, subject to applicable requirements.
• Meet legal obligations and respond to valid legal requests.

We do not use your contact information for promotional emails under this Policy.

5. How Data Is Shared; Cookies and Analytics

Service providers and other disclosures

We share information needed to perform the requested service with providers supporting authentication, hosting, private media storage, AI processing, payments, and analytics. These include Supabase for authentication and related data services, Cloudflare R2 for media storage, the relevant image or video providers and intermediaries, and Google Analytics for website statistics. Payment information is handled by the provider identified at checkout.

We access AI services such as GPT Image, Gemini (via the Omni channel), and xAI Grok through third-party service providers. The service used may vary with availability. These names follow provider descriptions and do not imply direct official integration, endorsement, or partnership.

Providers may process information outside your country. International processing is subject to applicable data-protection requirements. A provider's processing and retention terms may differ from our platform's media retention schedule; the 14-day rule does not represent a guarantee that every independent provider copy is deleted on the same schedule.

We may disclose information when required by law or a valid legal request, or when necessary and lawful to investigate misuse or protect legal rights and security. Information may also be transferred as part of a business reorganization or transfer, subject to applicable data-protection obligations. We do not sell personal information or share your photos for advertising.

Cookies and Analytics

Cookies are small files stored by your browser. They and similar storage technologies can hold session credentials or online identifiers and may involve personal information.

We use necessary authentication and security Cookies to maintain sign-in sessions and protect account access. Supabase supports session management. Our OAuth security challenge Cookie, oldphoto_auth_challenge, has a five-minute lifetime. Temporary browser session storage may also preserve a pending photo-animation action across sign-in.

Google Analytics

We use Google Analytics to understand visits, page interactions, and how the website is used. Google Analytics may process online identifiers, device and browser information, and usage events using Cookies and related technologies. Google's handling of this information is described in its Google Privacy Policy and information about partner sites and apps.

Where applicable law requires consent for non-essential analytics, that consent is required separately from agreement to our Terms. Merely browsing, registering, signing in, or accepting the Terms does not itself constitute consent to non-essential analytics.

You can manage or block Cookies through your browser settings. Blocking necessary Cookies may prevent sign-in or other essential functions. Browser controls do not replace any consent or withdrawal rights required by applicable law. You can contact us with privacy or Cookie questions using the details in Section 12.

6. Data Retention

Original images and generated results are retained for 14 days and automatically cleared after that period. Download any files you wish to keep before the retention period ends. For earlier deletion, contact us as described in Section 3.

Account information, credit and transaction records, support correspondence, and necessary security or legal records are retained separately for as long as needed for their purposes and applicable legal obligations. The media retention period is not a credit-expiration or payment-refund period.

Records that must be preserved for legal obligations, security investigations, or legal claims may be retained where permitted or required by law. Provider-specific processing and retention are described in Section 5.

7. Security

We use technical and organizational measures intended to protect personal information. Uploaded photos and generated media are held in private storage, and access to media is provided through temporary signed links.

No online service can guarantee absolute security. Keep your sign-in credentials secure, avoid sharing private media-access links, and contact us if you suspect unauthorized access.

8. Children's Privacy

The service is intended for account users aged 16 or older. Users who are minors under applicable law need permission from a parent or guardian to use the service and make purchases.

This age requirement does not prohibit lawful processing of family photos containing children. The person submitting such photos is responsible for obtaining any permissions required by law.

If you believe an account is being used in violation of the age requirement, or that a child's information has been processed unlawfully, contact us so that we can investigate and take appropriate action.

9. Your Rights

Depending on the law applicable to you, you may have rights to access, correct, delete, restrict, or object to the processing of personal information, obtain a portable copy, withdraw consent where processing relies on consent, or complain to a competent data-protection authority.

To make a request, contact [email protected]. We may need information to verify your identity and understand the request, and will respond within the time required by applicable law. Some information may need to be retained to meet legal obligations or other lawful purposes.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Earlier deletion of original images and generated results can be requested using the same contact details.

10. Legal Basis

Where applicable law requires a legal basis, we process information as necessary to provide the service you request and perform our agreement with you, meet legal obligations, or pursue legitimate interests such as service security and misuse prevention, subject to your rights. Where consent is required, the relevant processing must be based on that consent.

Submitting a photo for processing is distinct from authorizing its public display, promotional use, or model training. Those purposes are not included in the service-processing permission described in our Terms.

11. Changes to This Policy

We may update this Policy by publishing a revised version on this page and identifying its effective date. For material changes, we will provide any notice required by applicable law, which may include an on-site notice or direct communication.

12. Contact

For privacy questions, earlier media deletion, or other requests concerning your personal information, contact:

RestoreOldPhoto.ai

Email: [email protected]

Website: https://restoreoldphoto.ai